Why Does Google Docs Keep Crashing? Top Reasons and Solutions


Matthew Burleigh

Have you ever been working on Google Docs only to have it crash and lose your progress? Frustrating, right? Well, it turns out there are a number of reasons why Google Docs might keep crashing, and I’m here to give you a quick rundown of what to expect and how to fix it.

How to Fix Google Docs Crashing

Before we dive into the nitty-gritty, let me give you a brief explanation of what these steps will accomplish. By following these steps, you’ll be able to troubleshoot and fix the common issues that cause Google Docs to crash, ensuring a smoother and more stable experience.

Step 1: Check Your Internet Connection

First things first, make sure your internet connection is stable.

A poor connection is often the culprit behind Google Docs crashing. If your internet is spotty or slow, Google Docs might struggle to save your work and could crash as a result. Try refreshing your connection or moving closer to the router.

Step 2: Update Your Browser

Ensure your web browser is up to date.

An outdated browser can cause compatibility issues with Google Docs, leading to crashes. Check for any available updates for your browser and install them.

Step 3: Clear Browser Cache and Cookies

Clear your browser’s cache and cookies.

Sometimes, the data stored in your browser’s cache and cookies can become corrupted, which can cause Google Docs to crash. Clearing them out can often fix the issue.

Step 4: Disable Browser Extensions

Disable any unnecessary browser extensions or plugins.

Extensions can interfere with Google Docs’ functionality, so try disabling them to see if that resolves the crashing issue.

Step 5: Try Incognito Mode

Use your browser’s incognito or private browsing mode.

This mode disables most extensions and uses a fresh cache, which can help determine whether the crashing issue is related to your browser’s settings or extensions.

After completing these steps, you should find that Google Docs runs more smoothly and crashes less frequently. If you’re still experiencing issues, you may need to explore more advanced troubleshooting steps or contact Google support for assistance.

Tips for Avoiding Google Docs Crashes

  • Regularly save your work to avoid losing progress if a crash does occur.
  • Keep the number of tabs and applications open on your device to a minimum to reduce system strain.
  • Make sure your device’s operating system is up to date.
  • Use Google Docs offline mode if you’re working in an area with unstable internet.
  • Consider using the Google Docs mobile app as an alternative if crashes persist on the web version.

Frequently Asked Questions

Why does Google Docs crash so often?

Google Docs may crash frequently due to unstable internet connections, outdated browsers, excessive cache data, conflicting browser extensions, or system limitations.

Can I recover my work if Google Docs crashes?

Yes, Google Docs has an auto-save feature that frequently saves your work. You can usually recover your work by reopening the document.

Does using Google Docs in incognito mode help prevent crashes?

Using Google Docs in incognito mode can help prevent crashes caused by browser extensions or corrupted cache data.

Are there any tools to help prevent Google Docs from crashing?

While there are no specific tools to prevent crashes, keeping your browser and device updated, along with following the tips provided, can help reduce the likelihood of crashes.

Can I use Google Docs offline to avoid crashes?

Yes, enabling offline mode in Google Docs allows you to work without an internet connection, which can help avoid crashes related to connectivity issues.


  1. Check your internet connection.
  2. Update your browser.
  3. Clear browser cache and cookies.
  4. Disable browser extensions.
  5. Try incognito mode.


In conclusion, Google Docs is a powerful tool for creating and collaborating on documents, but like any software, it can sometimes crash and cause a headache. By following the steps outlined above and keeping the provided tips in mind, you can minimize the risk of Google Docs crashing and ensure that your work is saved and secure. Remember to regularly save your work, keep your browser and device up to date, and don’t hesitate to reach out to Google support if you need further assistance. With a little bit of troubleshooting, you’ll be back to seamless document editing in no time. So, the next time Google Docs keeps crashing, you’ll know exactly what to do!

Matthew Burleigh

Matthew Burleigh has been writing tech content online for more than ten years. He enjoys writing about Google Docs in addition to many other applications and devices and has cumulatively covered Google’s word-processing application in hundreds of different articles.

He has been published on dozens of popular websites, and his works have accumulated millions of pageviews.
While focused primarily on tutorials and guides for popular electronics like the iPhone and iPad, as well as common applications like Microsoft Word, Powerpoint, and Excel, he covers topics across the entire technology spectrum.

You can read his bio here.

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